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Home Mangomoment

Mangomoment

A small act of kindness & leadership

Elly Van Bael Deborah Seys Ellen Coeckelberghs Charlotte Van Der Auwera Eva Marie Castro Filip Decruynaere Kris Vanhaecht
Health policies, medical economics, Hospital and medical office organisation, Preventive, social medicine, Public health (general), Palliative medicine, Daily medical practice, Doctor patient relationship, General practice, Nursing and midwifery
Book
  • Mangomoment - 9789463440219
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€30.50
Estimated time of delivery: 1 to 4 working days
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Content

Originating in the healthcare sector, the Mangomoment has since become a wellknown concept and is rapidly conquering the world.

Mangomoment: a moment of great value brought about by small, unexpected gestures that require little or no time, money or effort.

Everyone needs respect, cooperation and compassion. But in our busy world, these things can’t be taken for granted. All too often, we lapse into procedures, protocols and guidelines, with the result that warm, empathic and caring humanity gets lost in the mix. Mangomoments allow you to create instants of great value for the people who surround you in your everyday personal and professional life, thereby increasing both their happiness and your sense of satisfaction.

This book provides inspiration and motivation that will help you in your search for greater resilience, positivity, kindness and leadership. It does this by recounting true stories of real-life Mangomoments interspersed by beautiful portraits. Reflections from a number of international experts also provide insights into the usefulness and feasibility of Mangomoments. Leaders perusing this book will also find the tools and inspiration they need to bring a new focus to the human aspects of their work environment.

Specifications
Publisher
acco
Publication date
March 16, 2020
ISBN
9789463440219
Edition
1
Format
Paperback
About the author
Kris Vanhaecht (KU Leuven) is associate professor in quality and patient safety. He developed and researched the Mangomoment concept together with his team of co-authors and with the support of Kom op tegen Kanker (Stand Up to Cancer) and several international healthcare organisations. All proceeds from this book will be donated to the KU Leuven Mangomoment Fund, which supports research and education into quality and customer-centredness in patient care (www.mangomoment.org).

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